Your privacy matters to us. This policy explains exactly what personal data jiligm collects, how we use it, who we share it with, and the rights you have as a Filipino player under Philippine data privacy law.
Before reading the full policy, here are the six core principles that guide how jiligm collects, uses, and protects your personal information.
jiligm collects only the personal data necessary to operate your account — including your name, date of birth, contact details, and payment information. We do not collect data we do not need, and we never sell your information to third parties for marketing.
Your data is used to verify your identity, process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, deliver customer support, and comply with Philippine anti-money laundering regulations. We use your data to serve you — not to profit from it.
jiligm shares your data only with trusted service providers — payment processors, KYC verification partners, and regulatory authorities — strictly as required to deliver our service or comply with Philippine law. We never share your data with advertisers or data brokers.
jiligm uses SSL/TLS encryption, two-factor authentication, and strict access controls to protect your personal and financial data. Our systems are regularly audited and monitored for unauthorized access. Your jiligm account data is stored on secure, encrypted servers.
Under the Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, delete, and object to the processing of your personal data held by jiligm. You can exercise these rights at any time by contacting our support team through your jiligm account dashboard.
jiligm uses cookies and similar technologies to keep you logged in, remember your preferences, and analyze platform performance. You can manage your cookie preferences through your browser settings at any time. We do not use cookies to track you across third-party websites.
Important Notice: This Privacy Policy ("Policy") describes how jiligm ("jiligm," "we," "us," "our") collects, uses, stores, and discloses personal information about you ("Player," "User," "you") when you access or use the jiligm platform at jiligm.live. By registering for or using the jiligm platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy forms part of jiligm's Terms & Conditions.
jiligm is committed to protecting the privacy and personal data of all Filipino players who use our online gaming platform. We understand that your personal information is sensitive, and we take our obligations as a personal information controller under Philippine law seriously.
This Policy applies to all personal data collected through the jiligm website at jiligm.live, our mobile platform, customer support channels, and any other touchpoint through which you interact with jiligm. It covers data collected from registered players, visitors who browse the jiligm platform without registering, and individuals who contact our support team.
jiligm operates in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) of the Philippines as required by law.
Philippine Law Applies: This Privacy Policy is governed by the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (RA 10173) and the Anti-Money Laundering Act (RA 9160, as amended). If you access jiligm from outside the Philippines, you do so at your own risk and remain subject to this Policy.
jiligm collects the following categories of personal data, depending on how you interact with our platform:
Data Minimization: jiligm collects only the personal data that is strictly necessary for the purposes described in this Policy. We do not collect sensitive personal information (such as health data, political opinions, or religious beliefs) unless specifically required by law or with your explicit consent.
jiligm collects your personal data through the following means:
jiligm uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Name, email, date of birth, contact number |
| Age & identity verification (KYC) | Government ID, date of birth, address |
| Processing deposits & withdrawals | Payment account details, transaction history |
| AML compliance & fraud prevention | Financial data, IP address, account activity |
| Customer support | Communications data, account history |
| Platform security & abuse prevention | IP address, device data, login logs |
| Responsible gaming monitoring | Gaming session data, deposit history |
| Promotional communications (with consent) | Email address, gaming preferences |
| Platform analytics & improvement | Usage data, session data (anonymized) |
Marketing Communications: jiligm will only send you promotional emails or notifications if you have explicitly opted in to receive them. You can withdraw your consent and unsubscribe from marketing communications at any time through your jiligm account settings or by contacting our support team.
Under the Data Privacy Act of 2012 (RA 10173), jiligm processes your personal data on the following legal bases:
jiligm does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:
jiligm shares personal data with trusted third-party service providers who assist us in operating the platform, including:
All service providers are contractually bound to process your data only as instructed by jiligm and in accordance with applicable Philippine data privacy law.
jiligm may disclose your personal data to Philippine government authorities, regulatory bodies, or law enforcement agencies where required by law, including:
In the event of a merger, acquisition, or sale of all or part of jiligm's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is transferred.
No Sale of Data: jiligm strictly prohibits the sale of player personal data to advertisers, data brokers, or any other commercial third parties. Your data is used solely to operate and improve the jiligm platform and to comply with our legal obligations.
jiligm retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
When your personal data is no longer required, jiligm will securely delete or anonymize it in accordance with our data disposal procedures.
jiligm implements a comprehensive set of technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Role in Security: While jiligm takes extensive measures to protect your data, you also play an important role. Please use a strong, unique password for your jiligm account, enable 2FA, and never share your login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately.
jiligm uses cookies and similar tracking technologies to enhance your experience on our platform. A cookie is a small text file placed on your device when you visit a website. jiligm uses the following types of cookies:
These cookies are strictly necessary for the jiligm platform to function. They enable core features such as keeping you logged in to your account, maintaining your session security, and remembering your language preferences. You cannot opt out of essential cookies without affecting platform functionality.
These cookies help jiligm understand how players use our platform — which pages are visited most, where errors occur, and how we can improve the overall experience. The data collected is aggregated and anonymized. You can opt out of performance cookies through your browser settings.
These cookies remember your preferences and settings on the jiligm platform, such as your preferred game categories or display settings. Disabling functional cookies may affect the personalization of your jiligm experience.
You can manage or delete cookies at any time through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling certain cookies may affect the functionality of the jiligm platform.
No Cross-Site Tracking: jiligm does not use cookies or tracking technologies to monitor your activity on third-party websites. Our tracking is limited to your interactions with the jiligm platform at jiligm.live.
Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you have the following rights with respect to your personal data held by jiligm:
Request a copy of the personal data jiligm holds about you, including information on how it is being used.
Request correction of any inaccurate or incomplete personal data jiligm holds about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
Object to the processing of your personal data for direct marketing purposes or where processing is based on jiligm's legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jiligm has violated your data privacy rights.
To exercise any of the above rights, please contact jiligm's Data Protection Officer (DPO) via the contact details provided in Section 14 of this Policy. jiligm will respond to all data rights requests within 15 business days, as required by RA 10173.
The jiligm platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jiligm does not knowingly collect personal data from individuals under the age of 21.
If jiligm discovers that personal data has been collected from a person under the age of 21, we will immediately close the associated account, delete the personal data, and — where applicable — return any deposits at our sole discretion.
Parental Advisory: Parents and guardians are strongly encouraged to use parental control software to prevent minors from accessing online gaming platforms, including jiligm. If you believe a minor has registered on jiligm, please contact our support team immediately so we can take appropriate action.
jiligm primarily stores and processes your personal data within the Philippines. However, some of our service providers — including cloud infrastructure providers and game software vendors — may process data in other countries.
Where personal data is transferred outside the Philippines, jiligm ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under RA 10173. These safeguards may include contractual data processing agreements, standard contractual clauses, or transfers to countries recognized as providing adequate data protection.
By using the jiligm platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the operation of our services, subject to the safeguards described above.
jiligm reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will:
Your continued use of the jiligm platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must stop using the jiligm platform and may request account closure by contacting our support team.
We encourage you to review this Privacy Policy periodically to stay informed about how jiligm is protecting your personal data. The current version of this Policy is always available at jiligm.live/privacy-policy.
jiligm has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012 (RA 10173). If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO using the details below:
If you are not satisfied with jiligm's response to your data privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012.
jiligm gives every Filipino player full visibility and control over their personal data. Here is a quick recap of how to exercise your rights.
Email jiligm's Data Protection Officer at [email protected] with the subject line "Data Privacy Request" and describe what you need. We will respond within 15 business days.
jiligm's customer support team is available around the clock to assist with account-related data queries. Log in to your jiligm account and use the live chat feature to get immediate assistance from our team.
If you are not satisfied with jiligm's response, you may escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing RA 10173.
Now that you understand how jiligm protects your personal data, you can enjoy our full range of casino games — slots, bingo, fishing games, and more — knowing your information is safe and secure.
21+ Only. Online gaming is strictly for adults aged 21 and above. Please play responsibly. jiligm supports responsible gaming for all Filipino players.